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Thursday, May 30, 2013

HR Work Study

Job Title:  Office Assistant
Rate of pay:  $ 8 per hour

Department:  Human Resources Department

Overall Responsibilities:
Purpose of student's job is to provide assistance to the Human Resources Office.  Duties would include the following: 
  • Compiling and verifying reports, computer data entry, assisting with Payroll/HR deadlines
  • Microsoft Office skills – EXCEL knowledge and/or experience preferred
  • Basic office duties - filing, copying/faxing, answering phones, running errands, shredding papers, basic customer service
  • Miscellaneous tasks as assigned by Payroll Representative and HR personnel

Dependability in reporting for scheduled work hours
Basic customer service skills
Good organizational skills
Eligible for Federal Student Work Study funds
Able to work Mondays thru Thursdays for summer (hours vary according to student’s academic schedule)
Professional demeanor
Good communication skills

To Apply
Please check with Financial Aid to be sure you are eligible for work study funds before applying.
Submit resume to the Business Office or Human Resources for further instructions.

Friday, May 3, 2013




Required qualifications are:
    Previous sales or customer experience preferred.
    Computer literate and ability to use a smart phone.
    Willingness to study and learn sales procedures as well as ongoing automobile features training.
    Prefer 2 years post-high school training or equivalent in work experience at same employer.
    Will train.
    Must be able to work evenings and Saturdays.
Performance-based pay structure plus benefits.

Applicants may stop in to the new car showroom at 1325 Seventh St., Parkersburg, WV 26101
to pick up an application or drop off a resume to Connie Eades.  No phone calls please.
Resumes may also be emailed to

In broad strokes, the automobile specialist will be directly responsible for guest contact from the initial greeting through all of the steps of the selling/ buying process. These include proper guest greeting, building rapport, investigating to determine their needs as well as presenting and demonstrating cars, trucks & SUVs – both new and used. The specialist will be responsible for presenting figures to the customer as well as completing all of the paperwork necessary for the sale to be finalized by a manager. The specialist will then register the customer with OnStar and finish the delivery process. Maintaining good work habits, diligently learning customer contact skills and product knowledge are crucial to success in this position. The ability to work within a team concept approach is imperative. Good work habits expected include: Be prompt in reporting to work
Be a good-will ambassador for the dealership
Project enthusiasm and a positive attitude toward guests and fellow employees
Be well-mannered and customer-service oriented
Personal appearance must be neat and in keeping with dealership standards
Study and practice skills presented in training, techniques and product information daily
Become familiar with automobile industry terminology and practices
Attend sales and training meetings as required
Continuously prospect for new guests
Maintain the owner follow-up system to encourage repeat and referral business
Set goals, determine and implement an action plan to attain goals
Track efforts daily, weekly, monthly and annually
Establish priorities for the most important activities to be accomplished daily
Analyze your skills to learn ways to be more effective and efficient
Prepare reports of activities as requested by management
Be familiar with how different departments of the dealership interact
Required customer contact skills include: Daily training of guest contact techniques and brand-product information
Develop ability to properly greet guests
Learn how to build a personal rapport with guests
Be able to determine guest wants and needs through questions and conversation
Know product model information to effectively assist buyer with vehicle selection
Be able to present and demonstrate all new and used cars, trucks and SUVs in stock
Update knowledge daily of vehicle inventory
Be able to take customer through the buying process including closing the sale
Prepare paperwork with customer for the business manager
Turn guests over to a manager for paperwork completion and financial arrangements
Make an effective delivery explanation of vehicle to customer to ensure satisfaction
Other duties as assigned by management