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Friday, February 17, 2017

Peer Coach/Tele Counselor


Peer Coach/Tele Counselor

Department/Division: Center for Student Services

Supervisor David Shutts

Purpose of Student's Job: To make phone calls relating to the assigned calling list/campaign

Preferred Time to Perform Job: Able to work both day and evening shifts (between the hours of 8 a.m. to 7 p.m.)

Pay: $9.50 an Hour

Hours: 20 per week

Description of Duties:

Admissions/Records/Financial Aid:

·        Assist with large call lists/campaigns

·        Answer telephone and take messages as directed

·        Assist students who call about OLSIS, Student Email, FAFSA, etc.

·        Schedule appointments

·        Help complete assigned projects

·        Assist with registration and Financial Aid

·        Other office duties as assigned or necessary

Office Standards:

·        Must be able to handle sensitive and/or confidential information with utmost professionalism

·        Appropriate office attire is expected

Qualifications:

  • Strong customer service skills
  • Good organizational skills
  • Self-motivated
  • Professional demeanor
  • Good communication skills, particularly on the phone
  • Dependability
  • Strong computer skills/Data Entry

 

 

E-mail resume and cover letter to david.shutts@wvup.edu. Qualified applicants will be contacted for an interview.